How to adjust the Sensitivity of the camera ( both website and phone version):
How to adjust the sensitivity of the camera on the website:
By default your camera is set to: "Medium"
If you are getting too many events or too few events you can adjust the sensitivity of the camera by following these steps:
1. Login to the website: https://app.isecurityplus.com/app/c/login.html
2. From the camera's list, select the camera whose sensitivity you want to adjust and then click on it:
3. From the Motion menu, you will see the "Motion detection Trigger size" you can adjust between 5 different options from lowest to highest. Don't forget to press the "Apply" button to save your changes.
How to adjust the sensitivity of the camera's recording on the phone:
Login to iSecurity+app on your phone:
From your camera's list, pick the name of the camera whose sensitivity you want to adjust and click on the spinning wheel to the right of the camera's name:
Under the iSecurity+Services section you will see "Sensitivity", which is set to "3" by default. To make the camera less sensitive you can turn down the sensitivity to 1 or 2 and to make the camera more sensitive your can turn the sensitivity up to 4 or 5. Don't forget to hit "Done" in the upper right hand corner of the app ( for iPhone) or "Ok" (on the bottom of the app for Android) to save changes.