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Does my camera reconnect to my network automatically?

                             

 

Does my camera reconnect to my network automatically?

 

iSecurity+/ Imogen Studio cameras will remember your network information

 

If you experience trouble with your internet connection, your router or even a short power outage, Imogen Studio cameras will attempt to connect to the iSecurity+ network when the problem is resolved.

During the time that the Imogen Studio network is trying to reconnect on its own you will see the camera as listed "offline" in both the app and on the computer.  You may also see that the middle light is typically flashing and not solid green.  After your system restarts, we recommend giving the camera about 10 minutes to re start. 

In some cases, you may need to restart your Wi-Fi network manually for Imogen Studio cameras and other connected devices to be able to reconnect. For example, if you lose power and your router comes back on before the modem, you may need to power cycle your router or modem to get the network working again, and in that case we also recommend un plugging the Imogen Studio camera and plugging back in.   If that does not work, you will need to set up the camera again, just like you did when you first purchased it but using your already created user name.

 

Tips for enabling your camera to re connect on its own:

 

1.  Keep your firmware up to date

2.  Make sure your camera is not too far from your router and has a good signal.  If your camera normally has a 95% signal and your internet goes off, it is much easier for the camera to reconnect than if you normally have a 15% signal and your internet goes off.

3.  If you live in an area where power outages are frequent you should plug your camera into a re programmable power strip to give it the best chance to be able to connect again after a power outage.

 

 

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