What are Wireless bands (2.4 GHz and 5 GHz) how do they affect my ability to connect my camera to my router?
What is dual band and what is the difference between 2.4 GHz and 5 GHZ?
Typically, most wireless routers use signals in either the 5 GHz or 2.4 GHz range. The range and speed of the wireless network are not necessarily related. Newer routers, such as the 802.11n typically have the capability of "dual band" operation simultaneously using both 2.4 GHz and 5 GHz at the same time. Having a dual band router does allow users to connect to both bands which gives the user less interference and greater flexibility. 802.11ac further expands on this concepts and runs entirely in 5 GHz, which is unfortunately not compatible with Imogen Studio cameras. Routers which can run using either 2.4 GHz or 5 GHz are typically referred to as dual band routers. Depending upon your wireless router, you may have two separate names for each band or some wireless routers will combine both bands into a single network name when they are running on mixed mode ( which is what happens with 5 GHz and 2.4GHz when they are running simultaneously.
5 GHz and 2.4 GHz are different frequencies which offer both advantages and disadvantages. 2.4 GHz offers increased range and higher solid object penetration and is a popular choice for many electronic devices including Imogen Studio cameras.
Can I use either 2.4GHz or 5 GHz to connect my Imogen Studio Camera to my router?
No, Imogen Studio cameras can only be connected using 2.4 GHz, so if you are having trouble connecting to your Imogen Studio camera, please make sure you are broadcasting in 2.4 GHz